Buying a mattress online. A Guide
Just about anything we buy in a store can now be bought online. This has worked with most all products that can be shipped. However, some industries are slow to the table like cars and well...mattresses. The first real boom of online mattress stores were just one item, the bed in a box. Innerspring mattresses took a hit due to the amount of pop up websites selling the next best foam mattress that could be compressed.
Shipping any mattress let alone an innerspring mattress presents challenges. Not only due to the size but also a consumers worst fear of "what if I don't like it". There are a few other concerns that we feel we've addressed entirely to help you on your quest to shop the online mattress stores.
You can buy a mattress online, but can you return it?
You should always ensure that the store you're buying from online will make it just as easy to return it. Meaning you don't have to package up or pay for return shipping. Some may even try to get you with a restocking fee.
Does the mattress store really ship to your door?
The short answer is not many do. The Mattress Hub is one of a handful of online mattress stores that truly ship anywhere in the lower 48. We do this because of a distribution network we took the time to set up. Most other stores only ship within their state or only offer in store pick up.
We feel that buying online has come a long way and we hope that our model addresses what hurdles the mattress industry has faced and more importantly taken out the fear of an online purchase from our customers.