Customer Reviews


4.9/5 Heck Yeahs

2,412 total reviews

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Jakiah Garris

07/23/2026

5.00 rating

google

recently purchased a new box spring and bed rail from Mattress Hub, and overall I had a great experience. There was a defect in the material when my order arrived, but Rob handled the situation professionally and was quick to make it right. His excellent customer service and willingness to correct the issue gave me confidence that they truly stand behind their products. I highly recommend working with Rob at Mattress Hub if you're looking for quality service and a company that takes care of its customers.

Birdie Blanchard

07/23/2026

5.00 rating

google

J&N were the best! We got our EXTRA firm easy and no hassle, definitely recommend them!

Alexa Leddy

07/23/2026

5.00 rating

google

Ginny took great care of us and helped us find the right mattress!

Caitlin Dailey

07/22/2026

5.00 rating

google

Ginny was fabulous to work with! No pressure at all. She asked us questions to find a good fit for us. She then showed us several different types of mattresses that helped us understand the differences and pros and cons of each one. She gave my husband and I time to try out each mattress and discuss. She helped make sure we were fully informed and understood pricing, warranty, delivery, payment options, etc. Overall such a great experience! This was our first time purchasing a mattress and we will definitely be back to The Mattress Hub to get mattresses for our kids!

Brynne E Christensen

07/22/2026

5.00 rating

google

Ginny is very knowledgeable and accommodating, and patient as we took hours to make a decision. She gave us information without pressure. She listened to our needs and parameters, and ultimately got us a great deal on what we wanted! The store is comfortable and cool during the hot summer. Ginny really took good care of us! Can't wait to use the new Tempur-pedic!

Jo Harris

07/21/2026

5.00 rating

google

The representative was very helpful, knowledgeable. and took the time to answer all my questions and helped me decide on the best bed for me .

Susan Maag

07/20/2026

5.00 rating

google

Curtis didn't pressure us into any one mattress, gave us time to check all options. He was nice and gave us the best discounts. Would recommend to anyone to buy at the Mattress Hub. Thank you Curtis !

April Byall

07/20/2026

5.00 rating

google

Ginny was very helpful and informative. She made the whole purchase process extremely easy

clayton haas

07/20/2026

5.00 rating

google

Went in for a mattress, told Robb what my budget was and what I was looking for. He was awesome listened and didn't try to sell us something out of budget or something I didn't want. Will definitely be back

Thomas McQuery

07/20/2026

5.00 rating

google

Allison was very helpful in helping me chose the correct pillow for me, explained the difference's in the pillow types in easy to explain ways, kept it friendly and relaxed from start to finish

Diana Smith

07/20/2026

5.00 rating

google

When deciding to buy a new bed we stopped at Mattress Hub 1st. Allison Shawell was so helpful. She asked what mattress we preferred, then had us try different mattress according to firmness. We were buying a split King. She explained the bases, and wrote all the information down for us. We told her we were shopping around. She said that was great and that she would be working the next day. We then went to Denver Mattress, Mattress Firm, and Slumberland. At each store we were met with uninformed salesmen that made us feel they weren't even interested in what we wanted, let alone showed us that they didn't care to sell us a bed. We then knew where we would purchase our new bed. The next day we returned to Allison and purchased our mattress and bases. Allison is great at her job and not only knows what the customer wants because she listens to them. Allison also knows her products. She made our experience very positive. I will tell everyone I know. Kuddos to Allison Shawell. Thanks, Diana Smith and James Stewart.

Amber McClellan

07/19/2026

5.00 rating

google

DJ was incredibly helpful and knowledgeable. He helped walk us through all of the options, what works best for us as far as comfort and personal preference. We found just what we were looking for.

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