Customer Reviews

I really felt like the staff was well prepared to answer all our questions and so knowledgeable about the mattresses. They were determined to custom our selection to our personal needs. We are anxious for the quick delivery and start waking up rested with no aches and pains. Thank you Ginny.

Very helpful staff. And very friendly. Will definitely shop here again

This has easily been one of the easiest, smoothest mattress buying experiences I've ever had. Generally, I rank mattress buying up there with car buying in terms of how painful it is. However, I came in the Manhattan store late (literally it was 7:58pm) and Tia still was happy to help me despite closing at 8. I already more or less knew about what I needed and asked her to cute all the fluff out and just give me the features of a few specific mattresses. She obliged without issue and within a couple days we were able to sort out exactly which mattress I wanted and she even finished the sale over the phone so that I wasn't forced to come all the way back in. But what has really been the most impressive is the after sales support. Because of the mattress I ended up buying which is incredibly thick, the box springs made it unreasonably high for me to get into. There was zero hesitation from Tia to get me a solution that worked better - aka smaller box springs. Fast forward a month and I had an issue with one of the box springs randomly breaking across multiple slats. Rather than making me jump thru crazy hoops to get it resolved, she walked me thru every step of the online process for the warranty and made sure the request was handled the very next day! I will absolutely go back to her if I need another mattress and I'll gladly send others to Tia as well. She really bent over backwards to make sure I was taken care of before, during and after the sale!

Very friendly and quick turnaround time

Ginny was great, answered every question and was easy to talk too. Go here if you want a bed that lasts 🙂

Logan was very helpful, good experirience!

I was well taken care of. I have no complaints. I got what I needed at a good price and had a good time while shopping. I'll go back.

Tia was very knowledgeable with lots of information about how the different mattresses affects your health.

Went there today to see the selection because I had a specific brand in mind (Stearns & Foster) and I wanted to take a look at it and ask questions. I saw the mattress and the store manager, Tia Bone, was sooo helpful in answering all of my (500) questions lol. My daughter was with me and she was shopping for 2 new mattresses and Tia was there answering her questions too! Tia went above and beyond in her customer service assistance with us that day and we ended up purchasing 3 mattresses and foundations from the Mattress Hub that afternoon. Thanks Tia!