Customer Reviews

Robert Warnas was very knowledgeable and took our needs and wants in consideration for our new mattress. He was very attentive and very friendly and genuinely cared and thankful for our business. We feel like we made the right decision in our mattress and the salesman.

Very down to earth, no pressure sales, very knowledgeable on products

We bought the American Star Presidential Ultra from Braden Taylor a few days ago. Absolutely excellent service and an even better bed. We got the bed the next day and were instantly hooked. No pressure from our salesman he made everything super easy and straight forward. If you are looking to buy a bed he’s your guy!!!

Excellent personal service. Understood our needs and found the perfect option.

Very good customer service!! She was able to get us same day delivery! Highly recommend.

Great information to find the right mattress. Great pricing. New mattresses for half of the cost.

We were so impressed with the service that Grant gave us. We will tell all our friends. The mattress that he suggested was perfect for us!! We bought it immediately!! Thank you so much!!

The agents I texted with were helpful and promptly answered my questions. They located a store in my area that had what I needed available, eliminating the headache of running all over trying to find a store that had what I wanted, by myself.

Worst company EVER!!! They charged us $3, 000 for a bed we never received!! When they said they would refund our money back to our credit card it was never done and they changed their story, they stated "it is in house credit and anything you don't use is WASHED." I was also told the adjustable base was refundable before 30 days, thatbis also not the case. I tried to give the benefit of the doubt and look past the fact that when I walked in the guy had his legs propped up on the desk watching movies, took me three times of saying " hello, can I get some help?" before he moved. Will NEVER do business with them nor will any of my friends or family!!!! The only reason I give them 1 star is because that's only way it would post, not worth even 1. They were so rude to us even at the corporate level!! I dealt with Zane, very unprofessional and very rude!!!!

Great service!! I could tell he had a really good time helping my wife and I understand what we were looking at! Jon is an outstanding salesman! Thanks again! We will bring our business back in the future!

Very nice and helpful on the purchase of a mattress stand. Looking forward to my next purchase at The Mattress Hub!