Customer Reviews

Denise was a fantastic guide to finding our perfect bed! Very knowledgeable and personable. We enjoyed our experience with her and Cheryl! 10/10, Will be back for our future mattress needs! 😊

Wonderful experience all around! Sheryl was very knowledgeable in helping us find the perfect mattress, at a great price! Both she and Denise made the entire process easy and we left knowing we made the right choice!!

Denise and her manager at the Derby store were knowledgeable and friendly. They helped me find the right bed for me that was in my price range.

It’s a clean, friendly environment with great selections and service.

Denise Alexander at the Mattress Hub in Derby was extremely pleasant to work with and we were able to take a mattress home that day! Thank you!

This was not my first time dealing with James and, as always, he was very knowledgeable and great to deal with!

Sheryl did a great job of explaining the products to us as we didn’t know much about adjustable bases. We ended up upgrading to a better model but never felt pressured to do it. We would recommend Sheryl and Mattress Hub for sure!

Phil was great to work with. He didn’t just try and sell us mattresses, he has so much knowledge and provided a great experience. Highly recommend!

Brenda was awesome! She was able to tell me everything I needed to know about my purchase, and was absolutely a pleasure to work with. The store had lots to choose from, and was very clean.

Extremely difficult to submit a warranty claim. The comfort exchange business model needs replaced with a more customer friendly model.