Customer Reviews

Edited to add after receiving a response from The Mattress Hub: It was not free. It was exchanged for the correct size. I did NOT receive my money back in any way shape or form! Please don't gaslight the customer when you messed up! Stopped in to order a full sized box spring only for my daughter's bed. When it was delivered, it was too big for the bed... Because they had ordered a queen sized box spring. My fault for not checking the receipt to be sure, so I called and spoke with the manager that I had originally worked with. He said "No problem, we'll just come out in 2 days and bring the full size and pick up the queen. 2 days later... No box spring... I called and spoke with someone else and they said there was no note or anything that that was what was supposed to happen. I asked how long it was going to be before we could get the correct size delivered and it was going to be another 2-3 days. We went ahead and had them deliver it, but I did tell them if they were not there at the promised time I wanted my money back and I would go somewhere else. Finally a week later we received the correct size box spring.

Jim was helpful & knowledgeable. He was also very quick & efficient with the paperwork.

The guy was super friendly, but told me he was the cheapest around and then I found a mattress that was $100 cheaper. What a huge jerk. let’s just say I was a little disappointed which ended up putting me in the state of not being able to go to Salina for a while, but I’m doing a lot better now, and I’ve started making my trips again. Just because one place breaks your heart does it mean all of them well, just a little something I had to learn.

Ginny is very professional and really knowledgeable with what she does and listened to and addressed our needs and got us exactly what we wanted...

Go see Logan at Mattress Hub, awesome customer service

Very helpful answering questions. Prices were reasonable and sales staff was great!

The sales rep was super knowledgeable and knew how to fit me to the right mattress. Absolutely will recommend.

Phil was great!! He showed me several options based on the information I gave him about my sleep positions. He arranged for delivery two days after my purchase and explained the warranty and return policies very well. I would recommend

Jared White was very knowledgeable about his beds! The Big guy would definitely recommend working with him!

Emil was so supportive and helpful. I messaged on Facebook and they got right back with me. Great pricing, great selection. Helping me with two different mattresses in two different price ranges and two different financing options. Highly recommend!!

Very helpful associate in finding the best purchase. Have purchased here before