Customer Reviews

Very helpful customer service

Steve was attentive and answered my all my questions professionally and with respect. Overall it was a fun and relaxing experience to what I thought would be stressful.

My friends had purchased a Tempurpedic mattress with an adjustable base, but I was concerned about the price of the set. I spoke with Daniel Garcia at The Mattress Hub who was very helpful with explaining the benefits of each level of Tempurpedic quality. With his help I could see the benefits and value offered by the products and this store in particular. They offer a chance to exchange the product if it does not suit you and an extended warranty that no other local outlet can match. I am looking forward to receiving my Tempurpedic products. I got honest information, very professional, not high pressure, just what I needed.

Brett was helpful and knowledgeable about all of his mattresses. Excited to get our new Purple mattress delivered soon!

Enjoyed working with Josh. He listened well and worked with me to address my concerns. He was very good to educate me in the mattress business.

Great customer service!

She listened to our issues and didn't pressure us.

Jim was most helpful from the first conversation I had with him. He understood my situation and went above and beyond to help me get my mattress financed. I never felt high pressured. I will be back for an adjustable base as soon as my finances will allow me to e❗

Spent $2000 for a mattress. Owner of shop was great. Day of delivery realized I needed a frame. Called owner he said go to the shop and he would discount a frame. Got there staff said they just sold last one. They would be ordering and said I needed to put a down payment? I am about to ask her why, her phone rings, she takes the call and walks off. The other employee said I would have to wait for her to get off the phone. I told him I don't have to do anything and left. How rude to leave a customer standing. I was very upset at the treatment I received.

I was impressed with level of knowledge and ability to point out possible choices. Purchase was slowed by me. But I did buy my set and am joyous to be set.

Braden was very knowledgeable and easy to work with. Very personable. An enjoyable experience.